Ticket Wallet

What do they actually do

Ticket Wallet provides an automation tool for people and brokers who resell live-event tickets. Sellers connect or upload their inventory, the system sets and updates prices, and listings are distributed to major secondary marketplaces from a single web dashboard and an iOS app (YC company page • App Store).

When a ticket sells, Ticket Wallet coordinates the transfer and settlement and charges a commission per sale (reported as 10%). The company reports more than 100 paying sellers and over $3M of ticket inventory onboarded to date (YC company page • PitchBook).

Who are their target customer(s)

• Season-ticket holders who occasionally resell extra seats: They don’t want to learn multiple marketplaces or spend hours creating listings, and they worry about underpricing or mishandling transfers when a sale happens.
• Casual or one-off sellers (friends/fans selling a few tickets): Marketplace rules feel confusing, transfers/payouts are easy to mess up, and they often accept lower prices just to avoid the hassle.
• Professional/high-volume brokers managing many listings: They lose time posting and repricing across platforms, leave money on the table with suboptimal pricing, and spend staff time resolving transfer/settlement exceptions.
• Sports teams and venue ticket operations handling season packages: They need controlled, compliant ways to surface overflow inventory without operational headaches or harming relationships with primary buyers and partners.
• Small brokerages and licensed resellers seeking growth: They lack a single source of truth for pricing and performance, miss short-term price moves, and burn hours reconciling listings and payouts across marketplaces.

How would they acquire their first 10, 50, and 100 customers

• First 10: Use founders’ and YC networks to recruit 5–7 high‑volume brokers plus a few season‑ticket holders; waive or reduce commission for initial sales and provide hands‑on setup, listing, and transfers to ensure early wins.
• First 50: Leverage references from the first 10 and run a structured referral program while piloting with 1–2 local teams/venues to access season‑ticket lists and codify a repeatable onboarding playbook (YC company page).
• First 100: Add a small BD effort with targeted outreach to regional brokerages and licensed resellers, offer simple volume discounts, and productize onboarding (self‑serve integrations and an upload‑and‑list wizard) to lower marginal setup cost.

What is the rough total addressable market

Top-down context:

Independent estimates put the global secondary (resale) ticket market in the low single‑digit billions annually (≈$2.86B in 2023; ≈$3.21B in 2024) (Straits Research • EvolveBI).

Bottom-up calculation:

At Ticket Wallet’s stated 10% commission per ticket, that implies ≈$286M–$321M in global annual revenue potential today; North America at ~47% of global GMV equates to ≈$151M in annual revenue potential (YC company page • EvolveBI • Technavio).

Assumptions:

• Focus on legal, online secondary resale GMV only (not primary ticketing or in‑venue spend).
• The 10% take rate applies across processed resale GMV.
• Regional split uses Technavio’s ~47% North America share as a proxy.

Who are some of their notable competitors

• Ticket Utils: Broker software for multi‑marketplace uploads, autohold to prevent double‑sells, invoicing, and reporting—overlaps directly on inventory distribution and back‑office needs for pro brokers.
• Lysted: Listing service that prices to market and pushes inventory to major resale sites, aiming to be a simple one‑stop uploader for consumers and brokers.
• StageFront: Broker‑focused platform with automated pricing, inventory management, and marketplace syncing—targets the same manual listing/repricing pain points for high‑volume sellers.
• Lyte: Official resale exchange partner for venues and teams; overlaps on team/venue integrations but emphasizes primary‑partnered, controlled exchanges over broad multi‑market distribution.
• Automatiq: Automation platform for ticket resale offering pricing, distribution, and analytics tools—directly competes on “automate pricing + push listings” for professional resellers.