What do they actually do
Vetnio provides an AI copilot for veterinary clinics that records consultations and phone calls, transcribes the audio, and turns it into a structured clinical note that matches the clinic’s template. Clinicians review and edit the note, then export it into their practice management system; documented integrations include Provet and Fuga via Sonetas Vetnio product page Getting started/tutorials Sonetas/Fuga integration.
Clinics use it on phones or clinic devices to capture the visit, get a real‑time or post‑visit draft, and push finalized notes back into the PMS. An optional assistant (“VetsGPT”) provides quick information/diagnostic prompts and can help summarize or handle routine calls/messages; the product is device‑agnostic and framed for GDPR‑compliant clinic use Vetnio product page Mastra case study.
Traction is early but tangible: pilots and rollouts with groups and independents in Europe and the U.S. have been reported, including AniCura (Netherlands), Creature Comforts (UK), and pilots with IVC Evidensia; vendor partnerships and integrations (e.g., Provet, Fuga/Sonetas) are live. A published clinic story cites roughly 15 minutes saved per consultation after adopting the tool Vet Times coverage Getting started/Provet Sonetas article Vetnio blog/clinic story.
Who are their target customer(s)
- Independent small‑animal veterinarians in solo/small clinics: They lose appointment time to typing or dictating notes and often finish documentation after hours; automating audio-to-note can save meaningful time per consult Vetnio product page clinic story.
- Veterinarians and clinicians in multi‑site groups or hospital chains: They need consistent, structured notes across locations and direct PMS export so records match corporate templates; rollout speed and integrations are key Vet Times Provet tutorial.
- Practice managers and clinic administrators: They manage staff time, coding accuracy, and backlogs of unsigned notes; standardized templates and clean PMS exports reduce rework and oversight load Vetnio product page Sonetas/Fuga.
- Receptionists, triage nurses, and on‑call staff handling phone consultations: They field many routine calls and need reliable documentation to avoid missed details or liability; call transcription and assistant workflows help summarize and automate routine interactions Vetnio product page Mastra case study.
- Mobile, equine, and farm veterinarians: Off‑site visits have different templates and inconsistent connectivity/PMS formats; they need workflows tuned for non‑standard consults, which Vetnio lists on its roadmap Vet Times roadmap.
How would they acquire their first 10, 50, and 100 customers
- First 10: Run 3–6 week, high‑touch pilots with existing pilot partners and nearby independents, tailoring templates and onboarding; capture time‑saved metrics and case studies to use as references Vet Times Provet tutorial Sonetas.
- First 50: Partner with PMS vendors and regional groups while launching a standardized 30–60 day self‑serve trial that auto‑configures common templates; target practice managers and group IT with ROI from early sites Provet tutorial clinic story.
- First 100: Build channel and enterprise motions: small enterprise sales focused on groups/GPOs, bundled deals with PMS vendors and distributors, and trade‑show pilots; automate onboarding so single‑site clinics convert self‑serve, leveraging YC/investor networks for U.S. expansion YC company page Peak Capital.
What is the rough total addressable market
Top-down context:
There are about 130,415 veterinarians in the U.S. and ~328,494 across FVE member countries in Europe, or roughly 459k clinicians combined who could use ambient scribing/assistant tools AVMA FVE VETSurvey.
Bottom-up calculation:
Companion‑animal clinicians represent the bulk of use: applying ~65–70% small‑animal share yields ~310k potential daily users. Converting to clinic sites, combine ~34k U.S. practices with an estimated 82k–164k Europe clinics (assuming 4–2 vets per clinic) for ~116k–198k potential installations DVM360 FVE.
Assumptions:
- 65–70% of veterinarians primarily practice companion‑animal medicine (applied to headcounts).
- Average clinic size in Europe is 2–4 veterinarians per site to convert headcount to site count.
- Clinics use a PMS and can adopt audio+AI note workflows in core markets (Europe/U.S.).
Who are some of their notable competitors
- CoVet: Veterinary‑first AI scribe that records visits and generates SOAP‑style notes/client summaries; competes directly on audio‑to‑structured‑note for small clinics.
- VetRec: Vet‑focused recorder/scribe producing editable clinical notes with template customization and team features; competes on straightforward workflows and PMS export.
- ScribbleVet (and similar players like Scribenote): Niche veterinary scribe apps with real‑time transcription and one‑click export to common PMSs; direct functional alternatives for clinics wanting scribe + PIMS transfer.
- HappyDoc: Veterinary scribe/assistant focused on fast SOAP generation and out‑of‑the‑box integrations (e.g., Avimark, ImproMed, Vetspire); competes where integration breadth and quick time savings matter.
- Abridge: Enterprise ambient AI scribe for human healthcare (deep EHR integrations and compliance). Not vet‑specific but credible for large veterinary groups seeking hospital‑grade documentation automation.